lockdown results in permanent shift to online shopping

Lockdown results in permanent shift to online shopping

Sumary of Lockdown results in permanent shift to online shopping:

  • The length and severity of lockdown in the UK has resulted in a permanent shift to consumers shopping online, new data reveals..
  • Recent data by Dressipi revealed shoppers are continuing to make purchases online instead of in-store, with around 30 percent growth online year on year..
  • The research also found that retailers who would previously make 70 percent of their sales in-store will now likely be closer to 50 percent..
  • Online shopping leads to better customer insights The increase in online shopping means many retailers now have access to more customer data than ever before..
  • Online sales are predicted to grow post-pandemic and brands will be expected to integrate the digital and physical shopping experience..
  • Services such as buy online, pick up in-store, curbside pick-up, digital checkout, virtual concierge, will come to be expected by consumers….

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