Sumary of Past the parcel: how the end of free returns will change the way we shop | Sophie Benson:
- In the US, 2.6m tonnes of returned goods extremity up in lowland every year, generating 15m tonnes of carbon dioxide emissions annually.
- By offering free returns in the first place, companies such as Boohoo helped shift consumers away from stores altogether, and created entirely new action around obtain.
- A 2018 examination open that 9% of UK consumers order clothing to post on social instrumentalities, only to return them continuous after.
- Online retail animal Boohoo has become the current in a string of retailers, including Next, Uniqlo, and Zara, to commence rush shoppers for returns.